Business Intelligence, Research & Technology Solutions

At INFIGMA ("we," "our," or "us"), we value your privacy and are committed to protecting the personal and business information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website or use our Business Intelligence, Research, Data, and Technology Solutions.

By using our website or engaging our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on your interaction with us, we may collect the following information:

Personal Information

When you contact us or request our services, we may collect:

  • Name
  • Company or Organization Name
  • Email Address
  • Phone Number
  • Job Title
  • Business Address (if applicable)

Business Information

To deliver our services, we may receive:

  • Project requirements
  • Business objectives
  • Research instructions
  • Company information
  • Templates and spreadsheets
  • Documents or datasets provided by the client

We only collect information necessary to perform the requested services.

2. How We Use Your Information

The information we collect may be used to:

  • Respond to enquiries and service requests
  • Prepare quotations and proposals
  • Deliver Business Intelligence and Research services
  • Compile and structure client datasets
  • Configure websites, domains, hosting, and business email services
  • Communicate project updates
  • Improve our services and website
  • Comply with legal or regulatory obligations

We do not sell or rent your personal information to third parties.

3. Research & Public Information

Many of our services involve collecting and analyzing publicly available business information.

Such information may be obtained from:

  • Government records
  • Company websites
  • Public business directories
  • Industry publications
  • Public databases
  • Other lawful and publicly accessible sources

This information is collected solely for legitimate business research and intelligence purposes.

4. Confidentiality

Protecting client confidentiality is a fundamental part of our business.

Any confidential information shared with INFIGMA during a project is:

  • Used only for the agreed engagement.
  • Accessible only to authorized personnel or approved project collaborators.
  • Protected through appropriate administrative and technical safeguards.
  • Never disclosed without the client's consent unless required by law.

5. Data Security

We take reasonable measures to protect information against unauthorized access, loss, misuse, or disclosure.

Our security practices may include:

  • Password-protected systems
  • Secure cloud storage
  • Access controls
  • Limited internal access
  • Regular data management practices

While we strive to maintain strong security standards, no internet-based transmission or storage system can be guaranteed to be completely secure.

6. Website & Business Email Setup Services

When providing Website & Business Email Setup services, we may temporarily receive access to:

  • Domain registrar accounts
  • Hosting control panels
  • Website administration panels
  • Business email accounts
  • DNS settings

Such access is used only to perform the requested services. We recommend that clients update passwords after project completion for additional security.

INFIGMA does not access or monitor client systems beyond the agreed scope of work.

7. Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Monitor website performance
  • Understand visitor behavior through analytics

You may disable cookies through your browser settings; however, some website features may not function properly.

8. Third-Party Services

Our website or services may interact with third-party providers, including:

  • Domain registrars
  • Web hosting providers
  • Business email providers
  • Payment providers
  • Analytics services
  • AI platforms
  • Government and public information portals

These providers maintain their own privacy policies, and INFIGMA is not responsible for their independent privacy practices.

9. Data Retention

We retain client information only for as long as necessary to:

  • Complete the requested services
  • Maintain project records
  • Meet legal, accounting, or regulatory requirements
  • Resolve disputes or enforce agreements

When information is no longer required, it is securely deleted or archived according to our internal practices.

10. Your Rights

Subject to applicable laws, you may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your contact details
  • Request deletion of information where legally permitted
  • Withdraw consent for future communications

Requests may be submitted through the contact details available on our website.

11. Children's Privacy

Our services are intended for businesses and professionals.

We do not knowingly collect personal information from individuals under the age of 18. If such information is identified, appropriate steps will be taken to remove it.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices.

The latest version will always be available on this website with the updated effective date.

13. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us using the contact information provided on our website.

Our Commitment to Privacy

At INFIGMA, trust is built through professionalism, transparency, and responsible information handling. Whether we are conducting business research, compiling custom datasets, configuring business websites, or supporting digital infrastructure, we treat every client's information with the highest level of confidentiality and care.

INFIGMA

Business Intelligence, Research & Technology Solutions

Helping businesses make smarter decisions through reliable intelligence, structured data, and trusted technology solutions.